Conducting effective meetings and presentations starts with a clear sense of self
Facilitation Skills digs deep to help you explore and eventually break through the barriers that may be preventing you from feeling comfortable and confident in front of people. Through discussion, role playing and practice, the class leads you to refine your own communication style. Most importantly, you will learn to view yourself differently; the class teaches you how to highlight your strengths while mitigating your weaknesses.
“I have been to similar workshops and they did not accomplish what this class did. The one on one aspect was extremely beneficial to me.” Jim Hill, Bank of America
More than improving your presentation skills—how you look, what you wear, what you say—this workshop goes deeper. You’ll examine why you do what you do and discover techniques to curtail your unconscious behaviors.
Rather than simply lecturing and demonstrating, this class is highly experiential in nature. Group size is limited to a maximum of eight participants to allow for detailed, individual attention and plenty of practice time for all. Students are videotaped as they practice and provided with a video summary of their presentations.
“Cynthia is onto something special here. Too many facilitation courses are based on teaching participants some “ideal” model. Constellation Learning’s approach – finding the authentic or genuine style in you and facilitating within your abilities and perspectives – is the most natural, logical and common-sense method that I have ever come across.” Tony Marzotto, The Ministry of Transportation, Toronto
Facilitation Skills Development is designed to help facilitators and managers develop tools with which to conduct meetings and other facilitated sessions more easily and effectively. It is designed to help improve your willingness and ability to connect with an audience, as well as recognize different styles of communication. It teaches the skills and strategies needed to establish rapport, build mutual trust and draw out meaningful interaction.
Facilitation Skills Development teaches you how to:
- Communicate more clearly by instantly identifying the receiver’s personality style
- Make your strengths and weaknesses work for you
- Dismantle the personal defense mechanisms that get in the way of your message Disarm potentially difficult participants, clients, or situations
- Become more effective speakers, facilitators or trainers
- Lead meetings more effectively
- Increase ability to spark change in others
- Improve communication and trust-building skills
- Build self confidence
“This course is excellent. The techniques, tools and information given were very good. It will definitely be an asset to me on the job and also in my personal life. Cindy is an excellent instructor and facilitator.” Onley Henry, Mackenzie Financial
Major Modules
Day One: Laying a Foundation 1:00 pm – 5:00 pm
The component pieces of facilitation
Identifying personal presentation and communication styles
Visual, vocal and verbal clues for controlling the room
Day Two: Defusing Fear, the Biggest Barrier 9:00 am – 5:00 pm
Recognizing personal barriers, blind spots and “blow-up buttons”
Developing strategies to reduce personal defense mechanisms
Improving effective listening techniques
Day Three: Building the Bridge 9:00 am – 3:00 pm
Trust-building skills
Disarming potentially difficult participants
Managing group dynamics

